Contact Us
COMERCEVI SUPPORT
Contact Us
We’re here to help with orders, sizing, and product questions. We typically reply within 24–48 business hours (Mon–Fri).
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Email
For all inquiries:
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Orders
Include your order number & checkout email for faster help.
Tip: copy-paste your order # in the email.
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Sizing
Need fit advice for tops, dresses, blazers, jeans, or sets?
Tell us your height & usual size.
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Helpful Info
For faster assistance, include:
- Order number
- Email used at checkout
- Item name (tops / dresses / blazers / jeans, etc.)
- Photos (if the issue is about a product)
Response Time: We usually reply within 24–48 business hours (Mon–Fri).
High-volume periods may take slightly longer.
Frequently Asked Questions
How long does it take to get a reply?
We typically respond within 24–48 business hours, Monday through Friday.
I placed an order — how can I check my status?
Email support@lureqon.com with your order number and checkout email. If tracking is available, we’ll share it with you.
Can you help me pick the right size?
Yes. Tell us your height, usual size, and the item you’re considering. We’ll suggest the best fit.